How do I register?

  • For desk­top
    • Click the ‘Reg­is­ter’ option
    • Fill in the required fields
    • Press ‘Cre­ate Account’
  • For mobile 
    • Press the three lines in the top right corner
    • Press the option that says ‘Reg­is­ter’
    • Fill in the required fields
    • Press ‘Cre­ate Account’

Why can’t I see the memories?

  • You have to log in to see the memories.
  • See the pre­vi­ous post to learn how to register.

How do I post a memory?

  • For desk­top
    • Sign in
    • Hold cur­sor over ‘Mem­o­ries’ tab
    • Move cur­sor down to ‘Share A Memory’
    • Fill in starred requirements 
      • You can add a pho­to by press­ing the ‘Choose File’ but­ton under the ‘Add any Addi­tion­al Files’ field
    • Scroll to the bot­tom of the page and press ‘Save This Memory’
  • For mobile
    • Sign in
    • Press the three lines in the top right corner
    • Press the down­ward-fac­ing arrow nest to memories
    • Press the ‘Share A Mem­o­ry’ tab
    • Fill in starred requirements
      • You can add a pho­to by press­ing the ‘Choose File’ but­ton under the ‘Add any Addi­tion­al Files’ field
        • In here you will be pre­sent­ed with the options: Take a Pho­to or Video, Pho­to Library, and Browse
          • Take a Photo
            • Allows you to add a pho­to that you take now
          • Pho­to Library
            • Allows you to add a pho­to that you have tak­en in the past
          • Browse
            • Allows you to search through the files of your phone
    • Scroll down and then press the ‘Save This Mem­o­ry’ tab

*NOTE* You can only edit the first pho­to you sub­mit. Any edits that you might want to do on the oth­er pho­tos that you may have on that post will require you to delete and re-cre­ate the post. We are work­ing on address­ing this limitation.

How do I update a memory?

  • For desk­top
    • Sign in 
    • Hold cur­sor over ‘Mem­o­ries’ tab
    • Move cur­sor down to ‘Edit My Shared Memories’
    • In this menu, you will see three options: Edit, Delete, Preview
      • Edit
        • This tab will bring you back to the menu that you saw when you orig­i­nal­ly post­ed this memory.
      • Delete 
        • This tab will allow you to take down a mem­o­ry that you want to take down.
      • Pre­view
        • This tab allows you to view the mem­o­ry as it is viewed by every­one else on the site.
  • For mobile
    • Sign in
    • Press the three lines in the top right corner
    • Press the down­ward-fac­ing arrow nest to ‘Mem­o­ries’
    • Press ‘Edit My Shared Memories’
    • In this menu, you will see three options: Edit, Delete, Preview
      • Edit
        • This tab will bring you back to the menu that you saw when you orig­i­nal­ly post­ed this memory.
      • Delete 
        • This tab will allow you to take down a mem­o­ry that you want to take down.
      • Pre­view
        • This tab allows you to view the mem­o­ry as it is viewed by every­one else on the site.

I need help to fix something on my post

Please send an email to mail­to: webmaster@mail.thamfamily.org. We will try to mon­i­tor and address requests com­ing into this inbox reg­u­lar­ly. Thank you in advance for your patience.

Have any more questions?

Feel free to post them in the com­ments sec­tion and we will do our best to pro­vide a suf­fi­cient answer.

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